01Delete your account in the app
You can delete your Waycon account and data from the app in a few taps:
- Open Waycon and go to the Profile tab.
- Follow Settings → Account Settings.
- Tap “Delete my account” and confirm.
This can’t be undone. Your account, channels, vehicles and all your data are permanently deleted.
02Can’t open the app? Request deletion by email
If you uninstalled the app or can’t sign in, send your deletion request to info@waycon.app. Include your Waycon username and the Apple or Google email address linked to your account; we may ask for extra information to verify the account is yours. We reply to requests within 30 days.
03What data is deleted?
- Account and profile: username, profile photo, preferences and sign-in details (Apple/Google ID and email).
- Vehicles and rides: the vehicles in your garage, your ride records and their corrected routes and raw GPS samples.
- Routes you published and your public profile.
- Social data: your follow relationships, channel memberships and channels you created.
- Accident reports (KTT): records you created in the app.
- Notification token (push token): deleted together with the account.
04What is not deleted?
- Live location: never stored permanently in the first place.
- Analytics and crash data: anonymous usage and error records not tied to your personal account are kept for Firebase’s default retention periods.
See the Privacy Policy and Terms of Use for details. If you run into trouble, you can also reach us from the Support page.